However, if you have Topped Up your Prepay connection incorrectly through: Then we can provide a refund. Please have your order reference number and phone IMEI to hand. Comreg has accepted a written commitment from Vodafone that it will take a number of steps to address the issue. Mobile equipment and services returns To confirm your cancellation contact us on 03333 040 191, or for accessories on 033333 048 069. Provided Vodafone complies with the commitments, Comreg will not take legal action against it. According to Comreg, the total amount to be refunded is €416,971.79. Get number Chat to us for a faster response Call us Chat now 24/7 support in the My Vodafone app As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more. Please follow your local guidance on COVID-19 restrictions - bring any returns into your local store , get in touch by webchat or call us on 191 (free from Vodafone devices), or 03333 040 191 from any other UK landline or mobile. Account number is located on top right hand side of the invoice. This includes refunding 72,774 customers that may, in the past, not have intended to reset their offer when they topped up. Copyright © 2021 Vodafone New Zealand Ltd. The number of Vodafone Care is +91 9820098200 from any phone or 199 (chargeable at 50p for 3 mins for agent access) from the Vodafone mobile phone Vodafone Care can also be accessed at 198 (toll free) on a 24 X 7 basis. Please tell us how we can make this answer more useful. Port to vodafone in 6 simple steps and get your SIM delivered at home. Find out more today. If we're unable to supply the products or services to you, we'll notify you and refund the relevant amounts if payment has been debited from your card. If you're ordering a Pay monthly product and/or service, and your order includes upfront costs, you'll need to pay for these using your debit or credit card. Please call us on 777 to request a refund. We just need a few details. You can cancel your prepaid service by giving us a call on 1555 from your Vodafone phone or 1300 650 410 from any phone. We will refund by direct credit to your bank account. Vodafone Idea Limited (Formerly Idea Cellular Limited), An Aditya Birla Group & Vodafone partnership, Suman Towers, Plot No.18, Sector 11, Gandhinagar – 382011, Gujarat.CIN L32100GJ1996PLC030976, T: +91-79 6671 4000 If your Vodafone account is in credit the amount will automatically be deducted from your next bill. If the payment was made by credit card we will refund to the same credit card. If you've noticed a payment missing on your account, we'll fix it for you. If you’d rather not send us your bank account details by email, you’re welcome to call us instead on 0800 438 448 and say it’s for a 30 Day Refund. Wrong Recharge Reversal for Vodafone Reverse wrong mobile recharge for Vodafone: For Vodafone prepaid numbers if you want to reverse your wrong recharge just send a sms to 54045 SMS format to reverse Wrong Recharge: Send SMS – WRA (Number) (Transaction id) (Wrong Amount) (Right Amount) to 54045 To Transfer Wrong Recharge amount from Wrong Number to Correct Number… Move your mobile number to a different provider, Vodafone account closure | Contact details. Read the blog and port your number … Vodafone is to refund nearly 73,000 customers a total of €416,972 after the regulator found it had not complied properly with customer information requirements. The company will also amend the text message sent to customers that top up to clearly tell them that their offer has been reset. © RTÉ 2021. If Vodafone Idea does get the refund, the top court's order will be the second monetary boost it has received this year. To help us process your request as quickly as possible, please have to hand. Find out how to cancel your Vodafone contract, including exit fees, notice periods and keeping your Vodafone number. This includes refunding 72,774 customers that may, in the past, not have intended to reset their offer when they topped up. You have 30 days to return your item and get a refund or exchange. but i was never with airtel and now they are asking money for activation. 0211234567) Please enter phone number in numerical characters only. You can also write to us at: Vodafone Limited, The Connection, Newbury, Berkshire, RG14 2FN or complete our cancellation form. Contact phone number. If you've decided you want to end your Vodafone contract, there are three different ways you can cancel your contract with them. If your lucky number is 4, the addition of your mobile number will be equal to 4. RTÉ.ie is the website of Raidió Teilifís Éireann, Ireland's National Public Service Media. Please supply your date of birth so we can confirm your identity. from your Vodafone number. If you don't know what your Vodem, Pocket WiFi or tablet SIM card phone number is, you can TXT this number also. Whereas, if you are using any other number, you can call at Can I transfer credit from one Prepay mobile to another? We're here 24 hours a day, 7 days a week. Meáin Náisiúnta Seirbhíse Poiblí na hÉireann. It will be easier for us to help you if we have your account number. If you don’t recharge within 395 days after your last prepaid recharge date your number … Please call us on 777 to request a refund. Vodafone Group Plc. Vodafone — Refund my security deposit Dear Sir/Madam I had applied post paid connection from pre-paid coneection as same number [protected] on 14 feb. 2009.I had misguided in call rate detail. Have your account details handy and we’ll sort out the rest. You can move to a better network by porting to vodafone in just 6 simple steps. This led to a situation where customers who topped up their accounts by the monthly tariff price of €20 or €30 during the four week offer period were unaware that it would lead to their accounts being reset. Find out about the speeds and broadband types available at your address by using our broadband and speed availability checker . How do I complain to Vodafone? Get number Chat to us for a faster response Call us Chat now 24/7 support in the My Vodafone app As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more. Registered in England No 1833679 We use cookies to improve your experience on this site. It was sent to your phone or email. can do this by calling us free on 191 from your Vodafone mobile, 033 330 40191 from any other line (standard rates apply) or by printing our cancellation form and sending it to Vodafone Limited, The Connection, Newbury, Berkshire RG14 2FN . Vodafone RTP fancy number 78-328 78-228 2,200.00 1,800.00 Add to Wishlist ST 1010 Sale! RTÉ is not responsible for the content of external internet sites. Please note: this form cannot be used to get refunds on any form of promotional credit, especially joining credit. Standard call charges apply. How to find out your device's We do not provide a refund for any unused credit on a Prepay connection. But following an investigation, communications regulator Comreg found the telecoms company did not comply with these requirements between September 2016 and March of last year for customers of the operator's "Extra" Pay as You Go mobile phone offers. In a statement, Vodafone said it worked closely with the regulator on the matter. This is a 24X7 Customer Care number. To know your data balance, send an SMS ‘ Data Bal’ to 144 or dial *111*2*2# from your Vodafone number. We will refund by direct credit to your bank account. The Connection, Newbury, Berkshire RG14 2FN. There's an easy and free way to find out what the mobile number for your device is. About a week ago, Vodafone Group Plc, one of the parents of Vodafone … We have multiple ways you can pay your Vodafone bill. I got the number ported and cleared all the dues but somebill of *** generated and from last * months they kept saying the number is with airtel. Under the law, Vodafone is required to provide users with a contract on a "durable medium" setting out the terms. Just fill a simple form and we'll sort out the your bank account or credit card number you made the Top Up from. i have a number ********** from last **+years and from last * years i was paying bill to vodafone but there were no signals and i was paying for no services. Registered Office: Vodafone House. Or if the Premium or Free number you are looking for is 1, 3 or 6 we find you an appropriate Fancy mobile number which has all these digits in it From now on, Vodafone will also advise customers in their contract at the point of sale that their offer will reset if they top up by the amount of the offer. Using your landline handset dial 199000, an automated message will announce your landline number. Vodafone is amongst the key players in the telecom industry that offers services related to mobile, fixed-line, broadband and TV in India and across the world. (e.g. If you are using Vodafone number to contact the Vodafone Customer Care, call at 111. Your Vodafone landline number can be located in the following places: On the front page of your Vodafone bill. If you log on to your online account or look at the my Vodafone application you will be able to see the credit. In-store purchases: If you bought your device from a Vodafone or Vodafone franchisee store, please See You can find your IMEI by typing *#06# into your keypad. Please note: We welcome your feedback to help us improve this content, but we cannot respond. your bank account or credit card number you made the Top Up from. If you need support, please use this form. Davy actions fell below required standards - Donohoe, Some Ulster Bank Ireland ratings downgraded by Fitch, Pause online safety law until EU rules ready - Facebook, 1,000 daa staff to leave Dublin and Cork airports. Vodafone Idea Limited (Formerly Idea Cellular Limited), An Aditya Birla Group & Vodafone partnership, Suman Towers, Plot No.18, Sector 11, Gandhinagar – 382011, Gujarat.CIN L32100GJ1996PLC030976, T: +91-79 6671 4000 Vodafone offer a number of FTTH broadband products called '150 Fibre Broadband', '300 Fibre Broadband' and 'Gigabit 1000 Fibre Broadband'. If you're a Vodafone Prepay customer, or would like your credit transferred to another Vodafone account, please give us a call. Otherwise you can request a refund for the overpayment. Get number Chat to us for a faster response Call us Chat now 24/7 support in the My Vodafone app As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more. This meant that they lost any remaining allowances as they would not be carried forward and a new cycle would begin. Read our policy To help us process your request as quickly as possible, please have to hand. If the money was taken by direct debit, you need to contact your Bank and invoke the direct debit guarantee, it's the banks own guarantee and they are obliged to honour it, you will then have the money back in your account within 24 hours. My Vodafone Account Summary Sign out Search Basket Close Get in touch. 1. You can also cancel your service by heading to your nearest Vodafone store. Any of the total refund amount not paid to customers will go to Comreg. Just choose your preferred way and get started right away. "Following discussions with Comreg, Vodafone revised certain offer communications and have agreed to apply credits to those customers impacted," it said in a statement. Log in to your My Vodafone account and it will be listed in your subscriptions. Use your email address or Vodafone mobile number. If the payment was made … Send There are 0 errors: Enter the 6 digit token.