You just have to write an email mentioning the reason of return at Smyths return email address. The time limit for cancelling the order is 14 days. This does not affect The Customer's statutory rights. Unfortunately its a mistake on the tec side they hadnt realised my money. what is good customer service. The process was very chilled out, I was asked all of the usual interview questions e.g. I interviewed at Symths Toys in October 2020 for an xmas temp job. I applied online. Smyths Toys Reviews. They have now expanded into one of the biggest toy retailers in Ireland and the UK with over 80 superstores and of course their online shop. The company’s goal is to provide their customers with high quality products, competitive prices and superb customer service. As well as children’s toys and books – they sell a wide range of baby equipment such as pushchairs, buggies, cots , car seats etc. The Smyths Toy Store head office is located in Galway, Ireland on a business park, which means that public transport is typically limited but it has good connections if you’re travelling by car. My tracking for the 12th Feb was between 4.30 and 6.45 I waited and contacted Yodel at 7.30pm to be told the bed was not coming no explanation and my 3 year is left again to sleep on the floor unable to contact anyone at Smyths toys. You just need to write an email at [email protected]. You need to contact directly LEGO for resolving issues having with LEGO set. Reviews from Smyths Toys employees about working as a Customer Service Representative at Smyths Toys. Smyths Toys is a reliable children’s toy retailer. The algorithm is subject to change in future. Interview. I applied online. Discover 15% Off with Smyths Toys Promo Codes in Ireland for March 2021. Website are happy to exchange or refund items if returned to a store within 28 days of purchase, provided the goods are unused, unopened, in original packaging with all materials, manuals and accessories intact and accompanied by a valid Smyth's Toys receipt. Smyth Toys complaint process is very easy. With over 100+ stores, Smyths Toys is present all across the UK and Ireland, providing children’s entertainment products within all categories at the lowest prices. Rights Reserved, You Are About to Contact PissedConsumer.com, “Want to get an e gift card canni do this at the store”, “I used my gift online and the order was more than the gift card so i tried to take an item off and it didn't let me back so tried to re order and now its saying that the gift card has been used”, https://www.smythstoys.com/uk/en-gb/returns-policy, https://www.smythstoys.com/uk/en-gb/help-shipping-and-delivery, https://www.smythstoys.com/uk/en-gb/help-terms-and-policies, https://www.smythstoys.com/uk/en-gb/Privacy-Policy, https://www.smythstoys.com/uk/en-gb/help-faq. The process took 2 days. Smyths Toys Superstores is an Irish chain of stores offering children’s tory and entertainment products. Today they have more than 50 stores in the UK and Ireland and they are planning to increase the number of their stores significantly in the next few years. We have recently expanded into Europe with an acquisition of Toys’R’Us in Germany, Austria and Switzerland. Smyth LEGO queries contact number free is 0800 5346 5555 where customer service team of LEGO will assist you regarding everything. The company operates more than 100 stores in the UK and Ireland, and acquired more stores in Austria, Germany and Switzerland in 2018. Items paid for in-store and delivered to the customer's home address should be returned to The Client's local store in the event that an exchange or refund is required, in line with Company's instore returns policy. Pros: Sales, Marketing & Customer Services; Transport & Logistics; We are passionate about supporting you in adding value to your company’s greatest asset, its people, and helping candidates find the right fit for their skills, ambitions and career goals. Welcome to the Smyths Toys privacy notice. In Smyths, the managers were rarely seen on the floor so the customer Service advisors were the point of contact for all staff and customer complaints. Our stores in Ireland remain closed and we have extended our returns policy by an additional 28 days from the Store re-opening date. What happened? Smyths Toys Superstores are a leading provider of children's entertainment products and trade from over 100 stores throughout the UK and Ireland. Home; Smyth Toys Reviews; Smyth Toys Reviews; Smyth Toys Customer Service; Smyth Toys Complaint {{ reviewsOverall }} / 5 Users (1 vote) Rating. Please note the most up to date stock information is available on the product information page. 29m Smyths Toys Ireland Toy Store. They have the worst customer service ever! Avoid shopping in Smyths! Overview Overview. Collect Plus can only accept parcels under 10kg in weight and with maximum dimensions of 60x50x50cm. If you are not satisfied, you can further raise your complaint with European Online Dispute Resolution Platform. Please take The Client's dispatch confirmation email as proof of purchase. Team Leader - Customer Service Representative at Smyths Toys Superstores Customer Service Representative at Smyths Toys Superstores National University of Ireland, Galway The User of company services can return items to any of Smyths Toys's' stores. I ordered a swing set that apparently went missing, on the 28th of July and still don’t have a functioning swing set on August 19th. Smyth Recruitment delivers a personal recruitment service to both candidates and clients. This website is not intended for children and Website do not knowingly collect data relating to children via Smyths Toys's' website. Check out the very best Smyths Toys Vouchers, available now on Independent.ie. The company is headquartered in Galway in Western Ireland and has expanded from here to the entire Ireland and UK. Search job titles. The company was established in Country Mayo in 1986 and has over 100 stores to date across the UK and Ireland. 307 Reviews. 13 Jobs. Can i cancel my order with Smyth Toys? Where an item is damaged or returned otherwise than as per Smyths Toys's' stated requirements above, www.smythstoys.com reserve the right to refuse redress. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Companies are selected automatically by the algorithm. Directions. We employ up to 5,000 people in peak trading periods. Smyths Toys Address: Galway Financial Services Centre Moneenageisha Galway Co. Galway City of Galway Phone number: (091)561520 Categories: Toys and Games, Companies & Businesses Customer Service Advisor (Former Employee) - Naas, Ireland - 11 April 2016 On a typical day I dealt with customer service queries and complaints. If you purchased this product online, you can call Smyths Toys customer service on (091) 336 890." To use Self Service you require a browser capable of running javascript. Smyth Toys customer service address Customer Service Dept., Smyths Toys HQ UC, Lyrr Building 1, Mervue Business Park, Galway, Ireland, Smyths Order cancellation Order Cancellation, Customer Service Department, Smyths Toys Superstores, Lyrr 1, Mervue Business Park, Galway, Ireland, Smyths return address Smyths Toys, Unit 2 Max 500, Max Park, Bangrave Road South, Corby, Northamptonshire, NN17 1NN, Smyths Northern Ireland returns Smyths Toys, c/o Carlow Warehousing, Loughfeilim Industrial Estate, Carlow Road, Tullow, Co. Carlow. Ireland. You can also make written enquiry for resolving your issues at Smyths contact address: Customer Service Dept., Smyths Toys HQ UC, Lyrr Building 1, Mervue Business Park, Galway, Ireland An email can also be sent to resolve all your issues. Yes, the order placed with Smyths can be cancelled by calling at Smyths order cancellation number 0333 344 1157.